Terms

Whiteout Survival Access Agreement

Whiteout Survival is a strategic survival game where players lead their communities through extreme winter conditions, manage scarce resources, fortify their settlements, and cooperate with others to thrive in a frozen world. By downloading, installing, or playing the game, you agree to the terms outlined below. These terms govern your access to in-game systems, settlement customization, trading and resource management, alliance cooperation, and special seasonal events. As the game evolves with new updates, limited-time content, and balance adjustments, these terms may also be updated. You are responsible for checking this section periodically to stay informed and compliant with the latest agreement.

• Whiteout Survival is free to play and offers optional in-app purchases. All players can enjoy building, exploring, battling environmental challenges, and participating in alliance activities without cost. However, premium items such as resource packs, boosters, and exclusive decorations are available for purchase. By completing any transaction, you confirm that items are delivered immediately and are generally non-refundable unless required by local law. The development team reserves the right to modify prices, rotate availability, or adjust bundled rewards to maintain game balance and ensure a fair experience for all players.
• Although we strive to provide a stable and immersive survival experience, Whiteout Survival is provided “as-is.” Downtime may occur due to scheduled maintenance, unexpected server issues, network instability, or platform disruptions. By continuing to play, you accept these occasional limitations. Our team actively works to improve performance, fix bugs, and deliver regular updates — but uninterrupted access across all devices and regions cannot be guaranteed at all times.
• All game content in Whiteout Survival — including graphics, animations, music, system interfaces, and visual effects — is protected by intellectual property rights. Unauthorized copying, redistribution, or modification of this content is strictly prohibited. However, community creations such as fan art, videos, guides, or discussions are welcome as long as they follow brand guidelines and fair use policies. Feedback, reports, and suggestions submitted through official channels are voluntary and may be used by the development team at their discretion, without obligation to provide credit or compensation. Use of third-party cheats, bots, exploits, or harassment toward other players is strictly against the rules and may result in disciplinary actions, including permanent account bans. We are committed to fostering a respectful, fair, and supportive community for all Whiteout Survival players worldwide.