Contact the Whiteout Survival Team

Welcome to the official support center for Whiteout Survival — your trusted hub for help, feedback, and issue resolution. Whether you’re facing a survival challenge, need assistance with resource management, or want to share your ideas with the team, we’re here to make your leadership journey as smooth and successful as possible.

Our support serves all types of commanders — from new survivors building their first shelter to seasoned leaders managing fully fortified cities. If you’re stuck on a mission, experiencing technical issues, or unsure how to optimize your city for events or alliance operations, our team is ready to assist. Every message helps us improve Whiteout Survival and keep the game fair, balanced, and engaging for everyone.

We also welcome content creators, alliance leaders, and dedicated players who bring passion to the frozen battlefield. If you stream survival sessions, create strategy guides, or want to collaborate on future events, we’re eager to hear from you. Whiteout Survival thrives thanks to its community — and your feedback shapes the future of features, updates, and gameplay.

Whether you're reporting a bug, suggesting improvements, or just saying hello, we’re always listening. Let’s work together to strengthen the community, keep the content fresh, and ensure Whiteout Survival remains a thrilling and rewarding experience for players around the globe.